I was very pleased with the quality of this television.  I hooked up the Insignia IS-HTIB102732 Home Theatre System using HD Component Video, and you could notice the increased quality on played DVDs.  TV quality was normal as I had not ordered HDTV yet.  The contrast and brightness of the LCD was great, with no problems watching dark scenes.

If you didn't have a home theatre system, the included SRS Virtual Surround gave you great listening, with 7W per speaker.  Wide 170° horizontal and vertical viewing angles make every seat the best in the house.  This TV is really featured packed for a low price!

Update November 2006
The Insiginia IS-LCDTV32 has decided to quit working.  It will intermitently not turn, sometimes days at time without turning on.  I have request service from Best Buy (as Insignia is a BestBuy Company).  I have been waiting over 30 days for repair, and parts are on back-order for 28 more days.  Be advised the BestBuy Warranty means nothing in regard to Customer Care or Speed.  This warning may also apply to the following Insignia Products: NS-42PDP, INP4219, INC4218, NS-32LCD, and NS-27LCD.

Verdict: Do not buy Insignia products.

Comments (28)

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written by Michael S. Patrick, August 07, 2007

Mine is a pice of crap too, same problem, I bought mine in July of 05 nd it failed in December 05, In January 05 it went into storage until July 07 and failed again within 2 weeks. Estimate to repair over $1000, and the tech said he wouldn't guarantee it beyond 30 days. So, it has failed twice within 7 months of actual use and Best Buy is unwilling to keep a customer who has spent thousands. 1- TV, 2 - Microwaves, 1- 60 gif IPOD, 1- Home theater system, 1- Laptop and a bunch of little crap. The service tech said they have had so many problems with these units that they have stopped selling them, so they KNOW they're crap. I am appaled at their lack of care or concern. Don't bother calling the phone number le=isted on the Best Buy site, they'll just tll you tough luck and to call Best Buy. I'll not spend another nickle with best buy. Period.

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written by kenneth house, August 21, 2007

Mine has the same problem, taking anywhere from 10 mins. to a day later to come on (if you turn it off you won't get it back on until the following day). Now, some how, after muteing the sound, the sound won't come on; all this, and I havern't finished paying the darn thing off! I wanted to call customer service but, after reading your comments, I am angered and bewildered!

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written by andy t, December 05, 2007

If you had bought the service plan you would have had no problems. I got one for 4 yrs on mine it started having some sound problems so i took it back and got a new one. Easy as pie.

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written by kristen, February 01, 2008

My tv stopped working slightly after a year. Insignia was rude and the trouble shooting they offered consisted of unplugging and replugging in the tv. Best Buy told me my only option was to have a repair man come to my home C.O.D. For $500 product I certainly expect more than this after just a year. I will never buy another Insignia product and highly recommend the same.

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written by Patrick, February 20, 2008

Same thing. I have a 26" Insignia TV and I'll turn it on and it turns off by itself. I called and was told the amazing advice of unplug and plug it back in. This company sucks!

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written by Cliff, May 04, 2008

I have been in the electronics buisness as an owner and a tech for 40 years and i can assure all of you that every make of LCD,Plasma.or liquid crystal have some kind of problem eventually.They all have only so many hours that they are expected to last.Even worse is the DLP sets which have one bulb that costs from 109.00 to 350.00 just for the bulb thats not counting the service fee.Thay also have a multicolored disc with a small motor that spins over the bulb and it to goes out every 4 to 6 months.In my opinion,one is still better off with crt or high def projection.

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written by jeffintoga, June 13, 2008

I have a insignia ns-ltdvd26 after 4 months no database came up on the screen whats up with that?

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written by Marianne, June 29, 2008

Alas, I too have just been had- by reading your comments -again! 5 months old and the Insignia I own is out like a light. Funny thing is it's the second LCD TV I've purchased. My first cost me over $3500 but the price doesn't seem to matter. Different manufacturer but same problems. Two in a year. Isn't that enough to curl your hair. I too have had no assistance in repair. Both failed under a year and nobody seems to want to take accountability. Fast to make the sale and take our money - but not so fast to help when the product fails. Is this more of a sign of things to come?

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written by Ian, July 26, 2008

There is a well known problem with the power supply where 3 capacitors fail. I fixed this on mine for about $15 (including lots of spare Caps). Check 'Fixya' website and search for the TV - lots of information there if you are handy

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written by navraj gupta, October 29, 2008

i bought an ns-32lcd model in Jan '07. now in October of 2008, less than 2 years later for the tv that i paid $750.00, it has quit working. i am so disappointed in an expansive product like this and reliability is so poor.

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written by Coleen Young, December 09, 2008

Thanks for the reviews. I guess I will stick to the LCD TV. I was looking to by a plasma insignia, but I won't now. Thanks for letting me know.

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written by Cableman, December 22, 2008

ATTENTION BUYERS DO NOT PURCHASE AN INSIGNIA PRODUCT!!!! I purchased my insinia less than 2 years ago. I turned it off and it never turned back on yhe insignia emblem will turn from red to blue but thats it no sound no picture. Best Buy wants to send a tech out @ the cost of 320.00 plus parts. the TV cost 700.00. This is my first and last Insignia product not a BEST BUY at all this was a RIP OFF!

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written by Victoria, January 05, 2009

Bought my 32 inch LCD tv on 12/8/07. No joke on 12/15/08 the power went out and has not come back on. Excatly one year later, this stupid thing broke. The tech at insgina said since its out of warranty they cant do anything. Seriously a week out of warranty and nothing can be done, what joke.

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written by Patricia, January 17, 2009

And here I thought it was just my Insignia that went bad. I cannot believe all the people that have had this problem. Something should be done about Best Buy and this Insignia Brand that they sold to all of us and are still selling Insignia's to other people that have no clue about this problem. We should call CNN and let them get the word out. I am so pissed.

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written by Emerald, February 13, 2009

Well well well, it's not just me. I have the NS-LCD27 and today it just stopped working. It has no screen, it just has a spooling sound. I have spoke with the manufacturer (Insignia), went to Best Buy, spoke with the Geek Squad and am being asked to pay $150 for them to do a diagnostic. Not too happy about that. I was about to cut my cable off at the beginning of this month, but didn't. So much for getting my money's worth.

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written by smartass, February 24, 2009

Heey...me too my insignia 27" tv doesn't start at all only after 5 months of use. I lost the best buy purchase receipt to the tv and hence they wouldn't honor the warranty so I played their system and purchased the same identical tv from best buy, went home and took the old tv, put it in the carton along with the catalogs and returned it to best buy with the new receipt.... they couldn't utter a single word because to them, the tv appeared to be 1 day old and they refunded my money right away. So I sugest you guys to do the same thing to get your money back especially in this poor economy, the tv is the last thing you want to spend money on right now!..

Good luck

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written by pinky, February 27, 2009

that's good advise .. another peice of good advise is go to future shop to buy your tvs they apparently own best buy but they do not operate the same way ..spring for the extended warrenty i had a 50 inch projection tv an starting having problems with the picture there were lines going across it and i called future shop they came and picked up the tv an said it was not worth fixing they would just replace it with the same value tv now i have a 50 inch plasma for free and i sprang and got that extended warrenty on that an the best thing is they said i could be as picky as i want an send it for service whenever i want so when the warrenty is almost up if it hasn't gone yet i will send it in to be serviced just to be sure ... so i also bought the 32 inch insignia for my bedroom after reading all your responses i'm glad i sprung for those exteneded warrentys..that's the best advice i can give you...

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written by Beenplayed, March 02, 2009

Good to hear all of this. I purchased a 26Insignia LCD DVD combo from Best buy about 6 monthes ago.I have the Ext warr. I took it in for repair because the TV was shutting down in the middle of a movie.The geek squad told me if you send in your TV 3 times the next time they will replace it. Im on my fourth Turn and now the geek squad is telling me we have only fixed it twice. I have reciepts for all. They are unbelieveable.

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written by Lazaro Perez, March 07, 2009

I bought mine at Best Buy about 15 months ago. It all of a sudden just went black. The TV turns on and the LED goes blue, but no sound, no video, the menu won't even come up. I am guessing I have to contact BestBut/Insignia? This is retardard... I've never had a TV stop working on me, even after 10 years.

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written by Wayne Graves, March 09, 2009

Same here blue light comes on then shuts off identical issue to others. Mine is inp4219 plasma. Looks like an insignia issue

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written by Lazaro Perez, March 10, 2009

After talking to Best Buy's customer support over seas, they told me that it is still in warranty and they they will send Geek Squad to my house. I asked if anything else could be done, because I don't want to miss work, so he told me to bring it to Best Buy. After lugging it to Best Buy they told me they don't service TV's over 26 inches and that I need to arrange a home visit. Well after a bit of annoyance, they are coming to look at it on Friday. I am really hoping they can do something then and not make me wait for parts. I can't go much longer with no TV.

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written by Lazaro Perez, March 13, 2009

Grrr... So the Geek Squad guy comes to my house, after 6 days of waiting with no TV... He looks at the TV, doesn't touch it at all, doesn't even try to turn it on. I tell home what it is doing, that the LED goes from red to blue, but nothing happens. He tells m he will order parts and they are usualy on back order. That he will order them and make a new visit in about 7 days... REALLY?!? I understand that he probably already knows wha the issue is, but why don't they have some of these parts on hand. They knew they had this service visit and they knew the details of the problem. I don't get it. No thinking ahead.

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written by Floyd, March 25, 2009

the same thing happened to my 32' Insignia...power light shows green but no sound or picture at all.

I just can't believe this is happening.

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written by Lazaro Perez, April 13, 2009

I just want to give an update on this... on the 13th after this happened I wrote an E-mail to Best Buy Corp. They responded to be withen an hour, and had a loaner TV at my house that evening. They came back 3 weeks later and fixed my old Television. Of course, I was still under the warranty period, so the TV could get fixed, but the service was excelent once I talked to the right person.

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written by Brandon, May 21, 2009

I am currently having the same issue with my 22" Insignia. I turn it on and then the screen randomly goes black with no sound or audio but the power light remains on. I have a warranty on it so I'm in the process of it being sent in from Best Buy to another Geek Squad location because they said, "Our enviornment is not clean enough to repair it in". So it can be 3 weeks to a month or longer without a TV. LAME

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written by Phil , June 15, 2009

Total disappointment! I've bought 2 Insignia TVs in the past 2 years; both are done. I'm going anywhere else but Best Buy!

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written by Brian, June 17, 2009

Any idea what is causing this problem? I too have a failed NS-32LCD tv that the power light comes on and the screen stays blank with no audio. I was wondering if just a chip needs to be replaced on the main board. If bb wont fix it i will.

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written by Diesel, June 29, 2009

I have an insignia 50 inch Model NS-PDP50, what a piece. I've had it for 16 months and the other day about 5 minutes after I turned it on a loud pop came from the tv. Now, it will turn on but shuts itself off right away! I called best buy many times now and they can't seem to find a repair man to service insignia tv's. WHY SELL SOMETHING THAT THEY CAN'T FIND A REPAIR MAN FOR! I've also tried finding someone, and no luck it's been 15 days now and still no response from bestbuy RETARD SQUAD! The tv is now a $1500 paper weight.
All circuit boards in this tv have LG stamped all over them, why is it that people can service LG but not something with LG boards in them? Does this Raise a ? on how well built LG's are? CAN ANYONE OUTTHERE TELL ME WHAT MIGHT BE THE PROBLEM
I've checked all small amp fuses that I could find.

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