Mine is a pice of crap too, same problem, I bought mine in July of 05 nd it failed in December 05, In January 05 it went into storage until July 07 and failed again within 2 weeks. Estimate to repair over $1000, and the tech said he wouldn't guarantee it beyond 30 days. So, it has failed twice within 7 months of actual use and Best Buy is unwilling to keep a customer who has spent thousands. 1- TV, 2 - Microwaves, 1- 60 gif IPOD, 1- Home theater system, 1- Laptop and a bunch of little crap. The service tech said they have had so many problems with these units that they have stopped selling them, so they KNOW they're crap. I am appaled at their lack of care or concern. Don't bother calling the phone number le=isted on the Best Buy site, they'll just tll you tough luck and to call Best Buy. I'll not spend another nickle with best buy. Period.

Mine has the same problem, taking anywhere from 10 mins. to a day later to come on (if you turn it off you won't get it back on until the following day). Now, some how, after muteing the sound, the sound won't come on; all this, and I havern't finished paying the darn thing off! I wanted to call customer service but, after reading your comments, I am angered and bewildered!

If you had bought the service plan you would have had no problems. I got one for 4 yrs on mine it started having some sound problems so i took it back and got a new one. Easy as pie.

My tv stopped working slightly after a year. Insignia was rude and the trouble shooting they offered consisted of unplugging and replugging in the tv. Best Buy told me my only option was to have a repair man come to my home C.O.D. For $500 product I certainly expect more than this after just a year. I will never buy another Insignia product and highly recommend the same.

Same thing. I have a 26" Insignia TV and I'll turn it on and it turns off by itself. I called and was told the amazing advice of unplug and plug it back in. This company sucks!

I have been in the electronics buisness as an owner and a tech for 40 years and i can assure all of you that every make of LCD,Plasma.or liquid crystal have some kind of problem eventually.They all have only so many hours that they are expected to last.Even worse is the DLP sets which have one bulb that costs from 109.00 to 350.00 just for the bulb thats not counting the service fee.Thay also have a multicolored disc with a small motor that spins over the bulb and it to goes out every 4 to 6 months.In my opinion,one is still better off with crt or high def projection.

I have a insignia ns-ltdvd26 after 4 months no database came up on the screen whats up with that?

Alas, I too have just been had- by reading your comments -again! 5 months old and the Insignia I own is out like a light. Funny thing is it's the second LCD TV I've purchased. My first cost me over $3500 but the price doesn't seem to matter. Different manufacturer but same problems. Two in a year. Isn't that enough to curl your hair. I too have had no assistance in repair. Both failed under a year and nobody seems to want to take accountability. Fast to make the sale and take our money - but not so fast to help when the product fails. Is this more of a sign of things to come?

There is a well known problem with the power supply where 3 capacitors fail. I fixed this on mine for about $15 (including lots of spare Caps). Check 'Fixya' website and search for the TV - lots of information there if you are handy

i bought an ns-32lcd model in Jan '07. now in October of 2008, less than 2 years later for the tv that i paid $750.00, it has quit working. i am so disappointed in an expansive product like this and reliability is so poor.

Thanks for the reviews. I guess I will stick to the LCD TV. I was looking to by a plasma insignia, but I won't now. Thanks for letting me know.

ATTENTION BUYERS DO NOT PURCHASE AN INSIGNIA PRODUCT!!!! I purchased my insinia less than 2 years ago. I turned it off and it never turned back on yhe insignia emblem will turn from red to blue but thats it no sound no picture. Best Buy wants to send a tech out @ the cost of 320.00 plus parts. the TV cost 700.00. This is my first and last Insignia product not a BEST BUY at all this was a RIP OFF!

Bought my 32 inch LCD tv on 12/8/07. No joke on 12/15/08 the power went out and has not come back on. Excatly one year later, this stupid thing broke. The tech at insgina said since its out of warranty they cant do anything. Seriously a week out of warranty and nothing can be done, what joke.

And here I thought it was just my Insignia that went bad. I cannot believe all the people that have had this problem. Something should be done about Best Buy and this Insignia Brand that they sold to all of us and are still selling Insignia's to other people that have no clue about this problem. We should call CNN and let them get the word out. I am so pissed.

Well well well, it's not just me. I have the NS-LCD27 and today it just stopped working. It has no screen, it just has a spooling sound. I have spoke with the manufacturer (Insignia), went to Best Buy, spoke with the Geek Squad and am being asked to pay $150 for them to do a diagnostic. Not too happy about that. I was about to cut my cable off at the beginning of this month, but didn't. So much for getting my money's worth.

Heey...me too my insignia 27" tv doesn't start at all only after 5 months of use. I lost the best buy purchase receipt to the tv and hence they wouldn't honor the warranty so I played their system and purchased the same identical tv from best buy, went home and took the old tv, put it in the carton along with the catalogs and returned it to best buy with the new receipt.... they couldn't utter a single word because to them, the tv appeared to be 1 day old and they refunded my money right away. So I sugest you guys to do the same thing to get your money back especially in this poor economy, the tv is the last thing you want to spend money on right now!..

Good luck

that's good advise .. another peice of good advise is go to future shop to buy your tvs they apparently own best buy but they do not operate the same way ..spring for the extended warrenty i had a 50 inch projection tv an starting having problems with the picture there were lines going across it and i called future shop they came and picked up the tv an said it was not worth fixing they would just replace it with the same value tv now i have a 50 inch plasma for free and i sprang and got that extended warrenty on that an the best thing is they said i could be as picky as i want an send it for service whenever i want so when the warrenty is almost up if it hasn't gone yet i will send it in to be serviced just to be sure ... so i also bought the 32 inch insignia for my bedroom after reading all your responses i'm glad i sprung for those exteneded warrentys..that's the best advice i can give you...

Good to hear all of this. I purchased a 26Insignia LCD DVD combo from Best buy about 6 monthes ago.I have the Ext warr. I took it in for repair because the TV was shutting down in the middle of a movie.The geek squad told me if you send in your TV 3 times the next time they will replace it. Im on my fourth Turn and now the geek squad is telling me we have only fixed it twice. I have reciepts for all. They are unbelieveable.

I bought mine at Best Buy about 15 months ago. It all of a sudden just went black. The TV turns on and the LED goes blue, but no sound, no video, the menu won't even come up. I am guessing I have to contact BestBut/Insignia? This is retardard... I've never had a TV stop working on me, even after 10 years.

Same here blue light comes on then shuts off identical issue to others. Mine is inp4219 plasma. Looks like an insignia issue

After talking to Best Buy's customer support over seas, they told me that it is still in warranty and they they will send Geek Squad to my house. I asked if anything else could be done, because I don't want to miss work, so he told me to bring it to Best Buy. After lugging it to Best Buy they told me they don't service TV's over 26 inches and that I need to arrange a home visit. Well after a bit of annoyance, they are coming to look at it on Friday. I am really hoping they can do something then and not make me wait for parts. I can't go much longer with no TV.

Grrr... So the Geek Squad guy comes to my house, after 6 days of waiting with no TV... He looks at the TV, doesn't touch it at all, doesn't even try to turn it on. I tell home what it is doing, that the LED goes from red to blue, but nothing happens. He tells m he will order parts and they are usualy on back order. That he will order them and make a new visit in about 7 days... REALLY?!? I understand that he probably already knows wha the issue is, but why don't they have some of these parts on hand. They knew they had this service visit and they knew the details of the problem. I don't get it. No thinking ahead.

the same thing happened to my 32' Insignia...power light shows green but no sound or picture at all.

I just can't believe this is happening.

I just want to give an update on this... on the 13th after this happened I wrote an E-mail to Best Buy Corp. They responded to be withen an hour, and had a loaner TV at my house that evening. They came back 3 weeks later and fixed my old Television. Of course, I was still under the warranty period, so the TV could get fixed, but the service was excelent once I talked to the right person.

I am currently having the same issue with my 22" Insignia. I turn it on and then the screen randomly goes black with no sound or audio but the power light remains on. I have a warranty on it so I'm in the process of it being sent in from Best Buy to another Geek Squad location because they said, "Our enviornment is not clean enough to repair it in". So it can be 3 weeks to a month or longer without a TV. LAME

Total disappointment! I've bought 2 Insignia TVs in the past 2 years; both are done. I'm going anywhere else but Best Buy!

Any idea what is causing this problem? I too have a failed NS-32LCD tv that the power light comes on and the screen stays blank with no audio. I was wondering if just a chip needs to be replaced on the main board. If bb wont fix it i will.

I have an insignia 50 inch Model NS-PDP50, what a piece. I've had it for 16 months and the other day about 5 minutes after I turned it on a loud pop came from the tv. Now, it will turn on but shuts itself off right away! I called best buy many times now and they can't seem to find a repair man to service insignia tv's. WHY SELL SOMETHING THAT THEY CAN'T FIND A REPAIR MAN FOR! I've also tried finding someone, and no luck it's been 15 days now and still no response from bestbuy RETARD SQUAD! The tv is now a $1500 paper weight.
All circuit boards in this tv have LG stamped all over them, why is it that people can service LG but not something with LG boards in them? Does this Raise a ? on how well built LG's are? CAN ANYONE OUTTHERE TELL ME WHAT MIGHT BE THE PROBLEM
I've checked all small amp fuses that I could find.

Well.... Ahh...after reading all these posts all I can say is..... IF ANYONE FINDS A SOLUTION FOR THIS PROBLEM please let me know!!!
Best Buy and their lack of customer service is just aggravating at this point... 3 week wait, no fixing of the stupid Insignia TV ...
What a disappointment!!

MY NS 32 LCD.... I WAS WATCHING IT AND ALL OF A SUDDEN THE PICTURE STOPPED WORKING BUT I HAD SOUND THO... THE MENU ICON WILL NOT APPEAR EITHER.. I TOOK THE PANEL OFF THE BACK AND DISCOVERED THE POWER SUPPLY BOARD.. THE 24V CONNECTOR HAD BURNED UP AND FIRED THE WIRING HARNESS.. IF THIS HAPPENS TO YOU THAT YOUR TV WILL NOT SHOW PICTURE THROW IT IN THE TRASH IT WILL COST 575.00 PARTS AND LABOR... GOOD LUCK

I purchased a Insignia 32" flat screen 19 mos ago from Best Buy and have the same problem. It will not turn on anymore. I called Best Buy and they said they will ship it to New York to have a diagnostic test for $84.95. Of course I will have to pay for the shipping. It will probaly cost mega dollars replacing the control board or whatever is wrong with it. I'm just going to use it as an anchor for my boat. I'll buy a better name brand after this fiasco.

i used to work for future shop(best buy) and ya they are crap.get the ext. warranty and u wont have a prob though.

I will say this, no matter what tv you buy you will have a problem with it. But what ive seen samsung is WORSE than an insgina. and ALWAYS ALWAYS get the MAX exteneded warnty and renew it if you get the chance, you will not regret it, 50-200 bucks for one for 4-5 years of coverage? Ive seen screens go out - LCD screens.... to replace it is over 1,500 for just a 32in tv. try a 55in over 2 grand... Enjoy

Mine (ns-lcd32) did the same thing after about 10 months - no response! I tried replacing remote batteries, turning on and off manually with no luck. Then come back on after leaving it alone for about 4 hours. Did this to me twice and then has never done it again...so far , so good and its been about 10 months now, so don't trash it,you might get lucky like I did, but it sucks that is not 1080p standard,but 900 x 600 capable only.

I have a Insignia inp4219 (manufactured in 2005) ... the sound is good , the picture is weak/not clear or very bad , lots of dark spots around the edges ...

What can be the cause ??

Have The same problem with my Insignia NS-LCD32FS wont turn on shows the power coming on and off. Can take anywhere from 15 mins to 45 mins before anything shows up on screen. today have been trying for 3 hours and nothing and It seems no one has got a anwser for this on these posts. would love to know the problem, oh but once it is on it will turn off and on after it warms up but it just wont start the next day.

Has anyone had an issue with the picture getting huge? I've had my Insignia for almost 2 yrs so obviously I've been a little better off than some.....After reading all of these comments I might as well just chunk the piece of crap

Boought a 26" insignia 3 months ago and it no longer works. Called best buy and they told me to bring it in. After reading all these negative comments I am sure they wont do anything,. Well, I guess I will call the credit card company and refuse to finish paying for it.

Wish I had read this before we bought an Insignia NS-LDVD32Q. We had it less than 2 months and it goes off by itself sometimes rebooting and sometimes not. I took it back to Best Buy who is sending it away to be "fixed" under warranty in 2-4 weeks. After reading this I wonder if we have made a very big mistake in purchasing this TV.

I bought an NS-NTDVD26-09 in December, and we leave it on virtually 24/7. Last night it just shut off. I powered on, and all was good for about 5 minutes, then shut off again. I'm thinking it was "overheating" or had dust in side, so I'm gonna use some canned air on it and try again. It's been great otherwise. We shall see, and I'll keep you posted.

Guess what--my 2 1/2 year old NS 32LCD had the red light turn to blue and the screen just remained black today--sound familiar? Need I go on? $150 for the repairman to walk in the door? Time to go to Sears for a name brand. Why should I buy an extended warranty--aren't things supposed to work?

My mother in laws 32" Flat Screen Insignia just stopped working.It won't power on anymore.No warranty left and Future Shop says they can't do a thing about it.TV is about a year and a half old.Called 3 different repair places and they won't even take it in because they say it is too much trouble to get parts...Anyway something should be done!Anyone know if the problem is a fuse of power board ,etc...Thanks.

for all of you p'd off insignia owners (I'm one too)
I found this... http://www.cpsc.gov/cpscpub/prerel/prhtml09/09183.html This may help some of you.

Well, not to sound redundant, by my 42 inch LCD Insignia TV went out today. On Monday, it began with alternately going to a "snowy" screen and then back. I thought it was my DVD player as I was watching a movie at the time but, no, the TV itself was doing it today. So, it got progressively worse and the screen starting turning pink, green, etc. I did purchase the 4 year warranty from Best Buy so we called them and they said to bring it in. Took it in, and was told to take it back home b/c for tvs 42 inch or larger, they send someone to your house to fix it. Took it back home but I refuse to wait several weeks, between repair appointment, probably having to order parts, waiting on ordered parts, and then repair appointment to fix tv, to have my TV...ESPECIALLY DURING FOOTBALL SEASON! So, I sent an email to Best Buy inquiring about a loaner tv. I'll let y'all know what they say!

I also have the 42 inch plasma tv and it too won't turn on,,,it all started with it going snowy, and now it only has sound.

Well I should have taken a friend's advice but did not & bought one anyway. Our Insignia (NS_LCD26A) failed after two years exactly being used maybe an hour or two a day. It's a funny thing, our old Zenith which is now 15 years old is back in the entertainment center once again.

Well I guess I can join the crowd. My Insignia will not turn on . I was able to turn it on and off several times an finally get it to connect. That was then now it won't turn on at all. It will be 3yr old in Dec 2009. I suppose I should be happy to have gotten this far with it.

I have the same 32" Inasignia, won't power on, have the 4 year extended warranty, its been with an independent TV Repair Shop for 2 weeks, the repairman says it needs a new power board, he has the board but he never got the approval from Best Buy to install it.
I don't understand why Consumer Reports Magazine rates the Insignia LCD TV as one of their most reliable brands?
In their Dec. 09 issue, (page 25) They claim the most reliable brands in LCD is Panasonic, Samsung, and Sony, and they write " Insignia LCD TVs have had consistently respectable scores"

Best buy has now also lost me as a customer. My 42 inch just went out a little over a month ago....after less than a year of use. I stumbled upon this website while looking for a way to fix the damn thing myself after hearing that it will cost around $300-$400 dollars to fix it if I use them. They are overpriced anyway and I am done.

My 42" insignia just went out, blue light but no picture no sound. Was watching the georgia/georgia tech game, boom, right after kickoff

I am guessing Best Buy will not handle this like I'd like them to

insignia sucks, I'm going to sledge hammer mine 42" today It's garbage day tomorrow !

I turned on my 37"Plasma(INSIGNIA) this morning before going to work and it suddenly turned off by itself...I disconnected it and no picture came, only sound, after that it turned off again and never turned back on! I've had it for a little less than 2 years and cost at Best Buy around $950.00..WHAT A RIPP OFF! we should all unite and send a request to have our money back from Insignia!

Same story...my 42" insignia won't stay on. It turns off by itself with a "popping" sound which infuriates me when I hear it. Bought it in June 2008 and liked it a lot until this happened. I keep (kept) it on pretty much 24/7 and never had a problem until this. I was told the new TV's are made to stay on 24/7 and will not affect it in any way. What BS! What a week...lost my job and now this. Geek Squad is scheduled to come out on Wed 12/23. After reading other comments, I'm not expecting much. I'm a TV person...I want to watch football, I sleep with it on, I cannot live without my TV!!!!

Well don't feel too bad. My insignia sucked since day one, I bought the NS-L42X-10A and on my first day the damn screen is black no video at all only audio. Damn those effing manufacturers., anyhow I'm returning this tv and exchanging it for a Sony.

we have a NS-PDP50HD-09 that has same problems, we replaced 2 compasitors and worked for 5 days and now doing the same thing again. Does anyone know how many unhappy customers it takes to start a class action lawsuit? i believe this would be in our best interest and give best buy a black eye

ns-32lcd easy fix for no power up...... buy a power board at bestbuyparts..... remove back of tv... just a bunch of screws.... replace board and you'll be in business.... fixed mine for $40... good luck!

Same issue here on my 27....After reading all the posts...I took the back off and discovered that the fuse holder is made of some really flimsy metal. Fuse was not making good contact with the circuit board. Took out the fuse pinched the holders together a bit and reseated the fuse. Worked like a charm! Be careful...you can do some damage if you touch anything. Resist the urge to use the vacuum to clean out the dust. Blow it out with canned air if you like but no vacuum. Good luck!! Oh..mine was well out of warranty..I wouldn't have worked on it if it was still under warranty.

I'm so upset with this product! I bought it less than a week ago, hooked it up (I even read the directions!) and it doesn't work. I'll turn it on and I get full audio but a picture doesn't appear unless my hand is touching the back of the monitor in one particular spot. I hope I can return it! ANy advice on why this is happening though (before i go through the trouble of returning it)?

I had same problem with my Insignia 32inch LCD, when turned on the red light turn to blue and the screen just remained black. Power Supply was the problem, well 3 filter condenser caps. All 3 are the same in value 1000mf 35 volts, replaced with 3 1000mf 50v and problem is fixed. Cost of repair was less than 9 bucks.

My husband & I bought our Insignia NS 32"LCD a couple years ago and everything worked fine until 2 days ago. I turned the TV off to go to bed & turned it on in the morning and there was a perfect picture but no sound!!! Anybody have any solutions??? Everything is connected fine - and here's the weirdest part - sound works for the Playstaytion - but not on the TV Input mode!I have to check on the warranty (not sure if I bought extended - hope so from the feedback I've read!) PLEASE HELP!!! Thanks!

2 years and one month into Insignia ownership and our 37" LCD is out. Appears to be a common problem. The power light comes on for 5 seconds and off for 5 seconds. Called geek squad and they told me to call the Insignia number on the manual. So I did and guess what? It is the Geek Squad. I asked what the database says about the top recorded root causes of failure for this symptom. He said they don't track that kind of thing. Really - a manuacturing that doesn't keep track of failures for continuous improvement? I guess they don't want to fix the problems. I wonder what the cost is for the lost customers relative to thier crappy junk TV profits? I'll never buy Best Buy again!

Boy do I wish I had read all these comments before purchasing my 27" Insignia t.v.which was supposed to be such a great buy. Same old story; no sound, no picture after exactly 1 year. Best Buy wouldn't honor my warranty because I was just days over the time. Watch for Best Buy to go out of business for burning so many customers. They won't be getting any more of my money.

Well, my Insignia ns 32lcd went off while I was watching it last week. The blue light would come on but nothing else would. After reading the forums I ordered a power board from best buy parts around $46 with shipping and tax. Plugged it where the old one was and it works.. How long? I don't know. This size set in toshiba I have seen advertised for $300 new. Half of what I paid three years ago.

Don't buy Insignia® - 32" LCD Tv from Best Buy!! Cause the Insignia is CRAP! I spent over $500.00 for My Tv April of 2008 It been just over a year and the Tv took a shit!
So I call up to see what I could get done about thsi, I did not get the extra warrnty on the Tv ok Thats my fault. So I ask how much to get the Tv fixed. well Best Buys ((Geeks)) Tell me its Just $150.00 for them come out and look at it!!! Not count labor and parts... OMFG!!!! so I take few sec to calm down and I ask ok how much if i bring the Tv in to the shop. They say we don't allow 32" and up to be brought in to be fixed...are you fucking kidding me !!! What fucking kinda of service is this Shit!! First off they have Insignia made just for Best Buy its there little personal brand. If this how they want to bend over there clients and rim them up the ass!! I for one will no longer shop at Best buy and I would advice everyone to think twice about it. what did it for me was when the refused to allow me to bring the Tv in to save some money on a service call and make it worth fixing a tv thats less then year ½ old. I might of done it, Then again what the hell I can recall when a Tv would last 3 years even 10 years before have any trouble. This Tv gave no warring it just lost picture and you could still hear sound. Try everything and then sound went out!! I give Best Buy the Two fingers and there Insigina peice of shit!!