:D Guess what I sent them an Email as I say I would & after 3 emails again of them saying they are sorry for the delay they are looking into it, they said my drive is being shipped & on the way, should receive it about a week! Maybe I should of setup my own website for this a year ago, seeing how fast I got a response this time, plus I also told them I was thinking of doing a video for youtube next!

Here is my story! Bought a 250GB Maxtor hard drive from Future Shop in Canada! Bought it because it was on sale & for the few extra dollars I got a larger drive then the one I was intending to buy! After about 5 months it die on me so after a month of getting a good shipping box & cash to ship it, it when back to Maxtor. After 3 months I received a refurbished drive not a new one to replace the old drive! I had installed the previous drive in an external case but the case was no longer working, so this one I decided to install in my computer! By the way I use to build & sell computers so doing these things come normal for me, plus I use to buy all my hard drives from Maxtor for the systems I had build in the pass. No problems until now! Anyway I booted up the computer & there was the hard drive showing up, up after about 5mins as I was getting ready to format & set it up as 3 smaller drives it disappeared from my screen, this one had also die! Email them told & them I was disapointed that they had set me out a refurbished drive, as the old drive was only 5 months old, could of understand if it was getting closer to the end of the warranty period & that this drive had also die on me. Asked if I could send it back COD seeing that they had set me out a bad drive, they said No that I also had to get another RMA as this was now another drive! Most Hard drives have a 2 to 3 year warranty on their drives, but refrubished drives usely have a shorter warranty! By the way Maxtor was now under the Seagate name seeing that Seagate bought the Maxtor company! After about 2 months delay in getting the cash to set it back, it when back to Seagate, waited 2 months nothing, emailed them asking where is my replacement drive they would look into it! After 2 months emailed them where is my drive? Got an email that it was sent out to me about a month earlier, but it got set back to the company because when it reached the Canadian boarder customs stopped it from crossing becaused it lacked the papers to do so! Such enough I check with the tracking number they sent me & their story wholes out. Shows it leaving Seagate getting to the boarder & being set back to Seagate! I email them back yeah that was a month ago, so why wasn't it set back out to me with the right papers? They emailed me back we'll look into it. I start email them once a week then every 2 weeks then every month! where is my drive! Always the same responds Sorry for the delay where looking into it! I got a another drive to replace the one I bought at Future Shop this time a Western Digital one, & told Seagate I would never buy a Maxtor or Seagate drive again, if this is how they treat their customers! I even asked Future Shop if I could buy another drive at a discount seeing that I only got a 5 month rental out of the 1st drive I bought from them, No way but they would look into the matter after me telling them my story, I've email now both Future Shop & Seagate for the pass Year wondering what has happen to my drive replacement, they are both still looking into the matter, it Has now been over a year now since Seagate orginally set out the drive & it was return to them because they didn't have the right papers to cross the Canadian boarded! When I finish posting this I'm Emailing them both back this website for them to view!